Guest Essentials

A few small gestures can make a meaningful difference. At Mascienda Guadalupe, we believe hospitality and responsibility can coexist beautifully.

Thank you for helping us care for this place, its resources and the people who share it with us.

Cancellation Policy

All reservations are non-refundable.

Tourist tax

€2 per person per night, up to 5 days

Early/Late check-in & check-out

Late arrivals and departures may be subject to an additional fee. Please speak with our team in advance whenever possible.

• Check-in: From 3:00 PM

• Check-out: By 11:00 AM sharp

Late check-out (until 3:00 PM): €35 per person, subject to availability. Please request in advance.

• Breakfast: 8:30 – 10:30 AM

• Restaurant: 1:30 – 3:30 PM | 8 – 10 PM

Please reserve meals or experiences at least 24 hours in advance.

At check-out, guests are kindly requested to return both the room key card and the remote control. Please note that a replacement fee of €120 will apply if either item is lost or damaged.

Included services in the price

• Only breakfast buffet

• Air conditioning (during hot months)

• Heating (during cold months)

• Wi-Fi

• Parking

• Access to all common areas

• Slippers

• Hair Dryer

• Wellness Welcome Kit

• Mini bar

• Safe

Suite Etiquette

Toilet paper only: please use the provided makeup-removal wipes and avoid flushing wipes, paper towels or other items down the toilet.

Eating inside the suites is not permitted. Please help us protect this rural paradise. Food crumbs attract ants and wildlife.

Smoking is not allowed indoors; it is only allowed in designated outdoor areas. Fees may apply

Cleaning & Linen

• Full room service, towels, and linens are changed every 3 days

• Daily towel change available upon request: €25/day

• If your towels are still clean, please hang them up to reuse them. Towels left on the floor will be replaced and charged accordingly (€25)